As of April 10, China’s tourist guides will be certified and
regulated under a new China National Tourism Administration system
that has been welcomed by both tourists and the tourism industry in
China.
"The management will help tourist agencies restrict and supervise
tourist guides," said Mr. Tan, the manager of tourist guide
department of China Youth Travel Services.
Certificates made of integrated circuit (IC) cards must be worn by
guides while on duty that record information such as rank --
divided into junior, mid-level, senior and special-grade -- and any
demerits under a ten-point system. Guides who accrue 10 points will
have to receive special training before they can go back on
duty.
The standards are strict. For instance, tourist guides found luring
tourists to look for prostitutes, gambling houses or narcotics will
receive 10 demerits. Those who mingle any crude, indelicate or
superstitious activities into their services will receive 8
demerits. Those who peddle goods or extort tips, 6 demerits.
Tourist guides also must wear their IC cards on duty and be careful
about such matters as smoking during their work to avoid being
penalized.
Regional tourist administrations will supervise the new system.
Tourist complaints, once verified, can also be cause for
demerits.
(china.org.cn April 4, 2002)
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